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What’s NEW for Professionals?

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Use our “What’s New” page as one of your sources for information about state-sponsored health insurance and food resources in Washington State.

Services Card Replaces Medical Coupon for DSHS Clients

DSHS has changed to a new payment system called Provider One. As of May 2010, clients will be issued a permanent Services Card. These plastic cards are mailed to clients and replace the paper medical coupon. The Services Card is free to clients and will be used much like other insurance industry cards.

Help your clients understand what changes to expect with the Services Card:

  • The Services Card will be issued one time and not monthly.
  • Each person eligible for services will have their own card – not one per family.
  • The Services Card is for Medicaid (medical, dental, vision) services and the General Assistance-Unemployable (GAU) Program.
  • The Services Card does NOT replace EBT (Food Stamps) or Managed Care cards.

Helpful resources about the Services Card

Summer Meals Program

The Summer Meals Program is one of the federal nutrition programs that provides free meals and snacks to children and teens during the summer months (June through August). Summer meal sites are located in schools, parks, recreation centers, community-based organizations, faith-based organizations, and camps.

All kids and teens (ages 1 to 18 years old) are eligible for the program. No proof of income, address or citizenship is ever required.

Find a Summer Meals site in your area.

New and Improved Resource Finder on ParentHelp123.org

Thanks to generous support from Community Health Plan, ParentHelp123.org has expanded and improved its online Resource Finder. Using family-friendly terms, website users can search for health and food resources across Washington. Searchable resources include:

  • Local Services (i.e. food banks, low-cost clinics, WIC clinics)
  • Statewide Programs (i.e. Head Start/ECEAP, Prescription Assistance)
  • Web-based resources (i.e. Maternity Support Services Search Tool, WA Law Help)

New and improved features of the Resource Finder include:

  • Create/print a customized “My Resource List”
  • Search resources efficiently using Quick Links
  • Locate the closest resource to a client’s address
  • View resources on Google Maps and get directions

Find resources using the NEW Resource Finder on ParentHelp123.org.

The Family Health Hotline – 1-800-322-2588
A Resource for Professionals too!

WithinReach’s Family Health Hotline provides clients AND professionals with up-to-date information about state-sponsored health insurance and food programs. Knowledgable staff can explain program eligibility guidelines and help professionals understand how and where clients can access services.

With recent updates in technology, the Family Health Hotline now offers integrated telephone/online services. Staff can screen callers for eligibility, start a benefits application and email an activation code for clients to finish their application on ParentHelp123.org. Local resources like WIC clinics, food banks, etc. can also be emailed to clients and professionals.

Learn more about the Family Health Hotline or Call 1-800-322-2588

Clients can learn more about the Family Health Hotline in Spanish or
Call 1-800-322-2588 and speak with bilingual hotline staff.

Health Insurance Resources

A NEW Health Plan for Washington Residents of All Incomes

Washington Health is a new program offered by Basic Health. It is another option for affordable and reliable health insurance with fewer restrictions and low costs. Anyone who lives in Washington may qualify for this unique program that offers multiple levels of health insurance coverage. Members maintain low deductibles with coverage for basic health services such as routine office visits, immunizations, preventive screenings and more.

WA Insurance Commissioner – Resources for the Uninsured

In the current economy, some people are losing jobs, losing health insurance and struggling to pay for health care. If families don’t qualify for state benefit programs, refer them to SHIBA (State Health Insurance Benefit Advisors) for free health care coverage counseling.

WithinReach is now on Facebook and Twitter

Follow us for the latest in maternal, child, and family health in Washington and beyond! We’ll keep you posted on our recent advocacy and outreach efforts as well as national trends and local news in the field of family health.